Shopify is one such eCommerce platform that has been a go-to medium for individual users and business owners that want to switch to a more convenient eCommerce.
The platform allows businesses to explore tons of possibilities with its development tools, making it a convenient option for users who want to run their own eCommerce store cost-effectively while managing both customers and their shops.
Shopify app is quite versatile when it comes to allowing businesses to run their operations. The platform will enable users to customize their store as per the need and creativity easily. It provides store owners with a variety of features, including functionalities of Google Analytics, inventory monitoring, numerous forms, and more.
However, even the platform has its limitations. For example, you cannot simply recover deleted products from your Shopify store. Yes, it’s true!
Currently, there’s no direct approach to restoring your Shopify products if they’ve been deleted under any circumstance. The only way you can restore the lost product is when you have a local copy of the data saved somewhere.
This way, you can easily recreate the deleted product via the Shopify API. Still, you’ll have to deal with a loss as the product will now be having a new Shopify id, along with missing images and meta fields, unless you have the objects saved too.
But wait, there’s more…. We’ve got a piece of news for you! While Shopify cannot restore the entire infrastructure via its disaster recovery backups, there’s a way you could actually recover your deleted products via Shopify product recovery.
Let’s understand more of the term and the overall process to recover the deleted products.
What is Shopify Product Recovery?
To break down the definition in simple terms, Shopify product recovery refers to recreating or restoring the previously deleted products by mistake previously deleted products. As explained earlier, the product restore option allows you to fix the product exactly as it was before deleting it.
However, restoring your products is only possible if you’re using a local backup. Backing up products, pages, or themes of your store is like having an insurance policy if things might go wrong. Here, the primary purpose of backing up your products or other store contents locally is to re-create them to their original form.
But, here’s a twist with the recovery of Shopify products, the local backups can’t assure you the complete success of the product recovery. Why? Whenever there’s data corruption (by mistake or any other means), there are chances that a few or a majority of your products have been deleted. Or, you might also face a complete wipeout of the data present in your store in case your entire servers are corrupted.
Now, here are some common reasons behind Shopify’s product data corruption discussed in the next stage.
Common reasons for Shopify product data corruption
1. Someone whom you approached for help accidentally deletes description, product image, or variant
Seeking help is a common practice for us humans. However, given the type of solution that Shopify is, all of us can’t carry over our laptops or other devices and hand them over to seek help with our store. Here, the most convenient way is to hand over the credentials to someone whom you can trust.
Now, often, when you seek help from someone regarding your Shopify store, there are chances of miscommunication. Further, such miscommunications can lead to them editing or making changes or, at the worst, accidentally deleting a significant part of your Shopify stores like description, image, or variant.
2. People having access to your Shopify store maliciously delete necessary information like product pages and your account data
Here comes the second most common situation where you might face a corrupted store. Given the success of an eCommerce platform like Shopify, it has also become the center of attraction for phishing attacks and scammers.
While some owners are aware of the risks and take necessary precautions to protect their stores from such accidents, some fall prey to it. In such attacks, there are high chances that the scammers get access to your website and maliciously delete all the folders, necessary files. In some instances, reports also suggest that the entire store was deleted due to the attack.
3. Some 3rd party application which you installed has made unwanted changes to your Shopify store
When you are running a Shopify store, it is only legit that you don’t have time to run all the operations alone by yourself. You’ll always need an extra pair of hands for your support. Now, we all know that Shopify is one such platform that is known for the plethora of applications it provides to ease the operations of its users.
Here, many Store owners make a mistake by installing some third-party applications to simplify their operations. Sadly, not all applications are the same and come with a different set of orders and instructions. The chances are that you might install an application that accesses the editing rights and changes your store without your information, causing a lot of trouble in the process.
4. You’ve imported a corrupted CSV file to your store
Creating a backup is one of the most time-consuming efforts that you need to put in almost every day. However, even after that, there are chances of people making mistakes in the process.
Now, while it might just go unnoticed while making the required changes, it might later prove to be fatal. How?
Understand it this way, you’ve created a backup for a file that had been corrupted, and later when you face issues with your store, you plan to make changes to the store and restore it to the previous point.
Here, the data that you had previously imported might create a problem in the backup and restoration process.
How to Recover your Shopify products?
Until this point, we all know that you can restore your accidentally deleted products using the Shopify API from your database. However, the process is rather long and requires you to navigate through many pages to reach out to that one specific product you need to re-create or restore.
Plus, the process involves a lot of steps. Here’s an instance of restoring your product information that you had recently deleted.
Recovering Product Information
In order to restore the product information, you’ll have to import your .csv product backup file that you had previously backed up. Here are the steps to the same:
- Step 1: Go to the admin section of your online store.
- Step 2: Once you’ve accessed the admin panel, it’s time you move to the ‘Products’ section, followed by a click on the ‘All products’ section.
- Step 3: Following a click on the ‘Import’ option, you’ll be able to recover all the product information from your store.
Once you’ve successfully followed the steps, you’ll be able to revert to the previous store version.
Sounds like a lot, right? Now, what if we told you that there was a way you could easily backup your store? Yes, it is easy to backup Shopify store’s products without having to go through the hurdles of manually selecting individual items.
The AdNabu backup app makes it possible for organizations to back up either parts or their entire store without having to worry about timely backups. What’s more? You can quickly restore individual items from your store by using the following steps. Let’s have a look:
Step 1: Go to the homepage of your AdNabu backup app.
Step 2: Once you’re there, it’s time to scroll down and run to the bottom of the page, heading over to the AdNabu vault. Remember, this is where all your data is stored.
Step 3: When you visit the vault option, you’ll have two different options:
- One by One: Option that allows you to recover products individually
- Store: Option that allows you to recover products in bulk
Step 4: Now, since we want to recover one of the deleted products, we’ll be selecting the first option and clicking on the data set that we need to restore.
Step 5: Once you select the individual option, you’ll be asked about the data sets you want to recover. The possibilities are Customers, Products, and Metadata, among others.
Step 6: Since we need to restore specific products, we’ll have to select the product from the list and click on the ‘Rewind Store’ option.
Once done, you’ll be able to revert your product option to normal. Congratulations!
Frequently Asked Questions about Shopify product recovery
1. Is there a way to recover deleted products on Shopify?
Yes, it is possible for you to recover Shopify products and other required datasets via local backups. You can always re-create the lost data via these data sets stored in your database.
Or, if you want to try and make things easier, you could also consider using automated backup apps. Automated backups allow you to successfully create backups of individual data sets of your store. Further, such applications allow providing complete safety to your backups as well.
2. How to restore deleted products from Shopify?
Restoring deleted products is really easy. All you need to do is re-create the lost product using Shopify API. However, in order to ensure the proper success of your product restoration, you need to have a backup of the product’s data set stored in your local database.
Remember, the steps are different when you opt for a recovery of your deleted product using automated applications. In such cases, all you need to do is manage the data sets that you want and select the date you want to restore your data to, the application will easily recover your store to the desired time.
3. How do I undelete a product on Shopify?
You cannot undelete a product unless you have created a backup of your Shopify store in your database.
Therefore, you need to be very careful when you’re making changes to your store or simply adding or deleting products. However, before you opt to make any change to your store, you need to ensure that you’ve created a backup of the store so that you can easily recover the product in case things didn’t work out as planned.
4. How often should I backup my Shopify store’s data?
If you are someone that uses a manual backup solution for your Shopify store, we suggest you backup your store, every time you add a new item to your list, including new changes to your store, or simply amend changes to your theme. You cannot simply overlook the fact that you should back up your store, every time you decide to incorporate some changes to your store.
Now, whenever you think of backing up your store, try to create a copy of your data set on either your local database or any cloud system that you generally use for your store.
However, that’s not where it ends, you need to keep running checks on your store in order to ensure its true success. When you’re running checks on your store, you have better chances of coming up with any possible problem that might affect your backup and restore process.
So that’s a wrap on our article! Now that you know and understand all the different ways and methods in which you can restore your deleted product, we hope you face no problem in enjoying a seamless business experience.
However, you need to be aware of the hurdles faced with backups (in case you are using manual methods). We advise that you try to backup your store almost every single day when you are working with manual methods of recovery.
On the other hand, if you’re using automated backup applications for your store, you just need to keep a check on the operations. Both the processes are an option when you want to recover a deleted product for your Shopify store.
All the best for your operations in the future!