If you’re like most Shopify users, you probably rely on SSL to keep your website safe and secure. But what do you do if Shopify SSL is pending? 

This article will explain what Shopify SSL pending means and how to fix it. We’ll also provide tips on ensuring your website is as secure as possible.

So please read on to learn more!

What is an SSL Certificate?

An SSL Certificate is a protection measure that helps to protect your online transactions from being intercepted by third parties. When you see a website that uses an SSL Certificate, the traffic between your browser and the website’s server is encrypted, creating a secure connection.

This prevents anyone else (including hackers) from accessing your data, such as login credentials, bank information, or financial files.

In addition to encrypting traffic, an SSL Certificate also provides proof of identity and site legitimacy, so customers have greater confidence in doing business with websites they do not know well. By using an SSL Certificate, you can help to promote trust and safety when conducting online activities.

What are the advantages of owning an SSL Certification on your Shopify store?

The benefits of having an SSL certificate are:

  • SSL is a technology that encrypts the data transmitted between your browser and the Shopify website. It stands for Secure Sockets Layer.
  • This protects your information from being accessed by unauthorized people on the internet.
  • It also ensures that the data is not tampered with in any way. SSL certificates protect your online store from cyber attacks.
  • Having an SSL certificate gives your customers a feeling of trust and security. It also helps in building better relationships with your customers.
  • SSL is required for all eCommerce websites that collect personal information.

Does Shopify Provide Free SSL Certificates?

Yes, Shopify does offer free SSL certificates. Using an HTTPS protocol will make your site appear more Flash-free and user-friendly on Google searches. This will help to protect your website from online security threats and makes it more secure for your customers.

They also have a fraud prevention system that monitors activity within your store for signs of fraud or theft. Additionally, they have a secure checkout feature that allows customers to enter their billing and shipping information without entering their credit card numbers.

In addition to these features, Shopify also provides many resources related to online safety and security, such as an article on creating passwords that are tough enough for thieves but easy enough for you to remember. So if you’re looking for additional protection for your business website, Shopify is worth investigating!

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How To Fix Pending SSL Certificate On Your Shopify Store

SSL is enabled for your stores, but Shopify has not verified your server and content to confirm that it meets the encryption standard, which is why SSL Pending means something different.

  • Check Your A Name Records

You’ll get SSL Pending instead of SSL Unavailable if all other aspects of your DNS configuration are correct but your A records are off.

This indicates that Shopify will be ready and eager to allow SSL on your server as soon as your domain is verified.

Enter as the address for your A records, which should point to Shopify.

Contact the host for your domains if you require assistance setting up these records for your sites.

  • Fix Your CNAME Records

A CNAME is a unique record that transfers DNS information from one domain to another.

Change the CNAME record for your Shopify store to point to shops.myshopify.com.

Domain names should always be referenced with a CNAME record, not IP addresses.

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  • Let It Multiply

The principles are the same for whichever problem you’re having: any modifications to your domains will ultimately take up to 48 hours to multiply throughout your company.

Before contacting your third-party host, Shopify customer assistance, or an IT company for assistance with securing your store, wait at least two days.

How To Add SSL To Shopify?

When your domain is connected, Shopify automatically generates and deploys SSL certificates for each URL of a newly-established online store.

Your SSL credentials will validate, and your online store will be protected if your host and any CDNs (Content Delivery Networks) you use also use SSL.

Driving around your site and checking that each link contains the prefix HTTPS instead of HTTP can confirm whether the SSL certificate was processed.

The padlock symbol will not be visible in the browser if they don’t. SSL encryption may fail due to website design flaws, domain misconfiguration, or site refresh delays.

You’ll get a warning on the website that says SSL Unavailable or SSL Pending if Shopify’s free SSL certificate isn’t loading on your online store.

What Does SSL Pending Mean On Your Shopify Store?

You may get a Shopify SSL pending error message when generating your Shopify website certificate. Even when the certificate’s processing isn’t complete, you may still get this red error message. This is a common occurrence.

Your certificate isn’t ready yet, which is indicated by the SSL pending message on Shopify. This shows that your website is not secure against internet hackers, but it is still accessible to the general public.

You have requested an SSL certificate, but Shopify has not verified that your material and server comply with the encryption standard according to the SSL pending disclosure. You’ll only be able to access your website’s domain through the HTTP:// version during this critical time.

How To Fix SSL Unavailable On Your Shopify Store

There is another problem you might encounter when obtaining an SSL certificate in addition to the unresolved SSL status. SSL cannot be accessible on your website, which is what the SSL unavailable message means. But don’t be concerned; you may still use Shopify for free encryption, even in this scenario.

In other words, since some settings or content on your website aren’t secure enough, Shopify cannot provide you with a certificate.

To solve similar issues, you simply need to take the following steps:

  • Give It 48 Hours

Just try to wait 48 hours if you’re sure that the material on your website meets the encryption protocol demands, but you still encounter difficulties. Installing HTTPS:// encryption on your website generally takes around two days.

The reason for this wait after changing configurations on your web server or custom domain is that your SSL certificates require time to be re-verified or renewed.

  • Fix Your Domain Record

Shopify, which automatically adds a custom domain to the Shopify admin panel, is used by online store owners to create their domains. The panel then handles all of the settings on its own. You’ll need to add your custom domain manually if your Shopify custom domain isn’t built.

Double-check that your A record points to rather than Shopify’s IP address. The SSL Unavailable error will occur when there is an additional A record entry on Shopify.

  • Remove IPv6 Records

Using an IPv6 (AAAA) record, which is irrelevant to Shopify’s web hosting capabilities, is one of the reasons that may result in failed HTTPS:// encryption on your Shopify URL address. To obtain your desired SSL certificate, use the IPv4 Address Record Type.

  • Remove (Or Alter) CAA Records

Because CAA Records may delay the process of obtaining a secure HTTPS:// address for your site, it is not recommended to use them on Shopify. Include certificate authorities for each of the following sites in each record if you must apply for CAA records.

  1. letsencrypt.org
  2. digicert.com
  3. globalsign.com 

The authorities mentioned above are supposed to ensure that a given HTTPS:// URL is still accessible and valid.

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Now, let’s look at the steps that differ from the Unavailable SSL error to resolve an SSL pending issue. 

There are three essential stages to follow:


Get your name records fixed. Pay attention to your A records if you’re sure all parts of your DNS configuration are correct but you still have an SSL pending error. is Shopify’s IP address, and they should simply point to it.


Create CNAME Records using the wizard. Your Shopify CNAME record should be configured as follows: shops. It should always link to a domain name, not an IP address, from the page http://www.myshopify.com.


Do not make too many support requests on Shopify in an attempt to fix the problem. Shopify typically takes 48 hours to create an HTTPS:// address. The processing takes two more days if you make wait throughout the process. Wait for your safe website to be delivered.

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FAQ on Shopify SSL Pending

Why is my SSL pending on Shopify?

Shopify has not verified that your content and server fully comply with the encryption protocol, as shown by the Shopify SSL pending status. You will only be able to access your website via the HTTP:// version during this uncertain time.

To check if your SSL certification is pending approval:

1) Navigate to Settings > Security on the left-hand side of the screen

2) Under ‘SSL/TLS,’ you should see a section called ‘Pending Certificates.’ If this section isn’t present, something may have gone wrong with one of your certificates.

How long does an SSL certificate take Shopify?

SSL certificates can take a few minutes to several hours to install, depending on the complexity of your store.

Once you connect your third-party domain to Shopify, it can take up to 48 hours for the TLS certificate to be issued.

Once installed, SSL will encrypt all online traffic between your Shopify site and the customers’ browsers. This helps safeguard you and your customers from potential data breaches.

How do I get rid of pending SSL on Shopify?

If you have pending SSL on your Shopify store, it may be causing some issues with loading the page. Sometimes this can be solved by upgrading to a more recent version of Shopify, but in cases where that doesn’t work, you can disable SSL entirely and load the page without any security concerns.

To do this, first, go to your website’s settings and click on SSL. Under ‘Security Level,’ select ‘No Security.’ This will stop anything from being sent over HTTPS and should resolve any Issues with pending SSL.

How do I enable SSL on Shopify?

To enable SSL on Shopify, head over to the Settings section of your account and select security from the list of settings. You will need to click on the tab and input your store’s certificate details. Once done, click Save Changes at the bottom of the page.

Next, ensure all links within your shop use HTTPS by choosing Secure Links under Site Security in Theme Options.

Finally, ensure that all ads delivered through Google Adsense are also served over HTTPS by selecting secure ad delivery under Custom Ads Settings in Your Store’s Admin Panel.


n this post, we explained what SSL is, how to use it on your Shopify store, and the benefits of using them. When you enable SSL, customers can feel safe about their transactions since the information transmitted is encrypted.

We also provided solutions for those suffering from SSL failure issues in their Store. Always keep reading our blog for more Shopify-related tips!


CEO and co founder of AdNabu. Exploring the intersection of data and marketing